Understand how the area management can be facilitated with some attitudes.
Managing a technology and telecom sector on a 21st century company is a complexy task, which requires close attention to certain details and the need to know in depth the technical, logistical and contractual characteristics.
The basic premise of good management in the area is already known by the managers for a long time: good results for the minimum cost possible. However, there are many factors that escape this simplification, such as efficient management, the necessary support for collaborators and the identification of better oportunities. Then, we have separeted 5 tips to help you improve your IT and corporated communication sector, check it out!
1 – Knowledge is power
Often, convenience or custome with certain telephone companies and internet packages, or even brands of equipment, makes the choice to be made by familiarity. There's nothing wrong with opting for known possibilities, but the question here should be: do I really know all the options available?
In that case, the tip is simple: stay aware on area trends. Read reviews, talk to friends, search details, check how the support and care services are of each new possibility.
This is the type of market research that makes all the difference for telecom professional and that can also be present in the dialogue with technology consulting companies, if there are such a relationship.
2 - Research and negotiate before closing contracts
Neither everyone knows about it, but table prices are not necessary the final ones. Many companies make interesting discounts in larger subscriptions or they offer additional services for certain clients. In case of package subscriptions or acquisition of licenses, this logic also applies, many companies are already able to claim interesting advantages in this case.
To ensure more success on negotiation, the tip is to cross budgets and negotiate the most interesting possibility. For example: company X has a better price, but the offer of company Y has better services. In that case, the logic of negotiation is based on try to match the possibilities, increasing the more cheaper services options or reducing the company costs with better packages.
3 – Pay attention to payment logistics
Many times an large economy sector can be obtained with the creation of an optimized payment flow. Bundling invoices, for example, is a good way to do this, as it reduces the fees and charges incurred by the payment.
Negotiate the payment method is also another possibility. In times of great offer of payment services, it is worth listing the available options to understand the most suitable for your company. The due date is also important and must be aligned with the accounts payable and receivable sectors, since this can interfere with bank transactions and the way the money is used.
4 – Watch carefully
In times of high market competitiveness and constantly emerging offers, an extremely advantageous decision at a given moment can no longer be so attractive in a short time. Thus, it is necessary to always be alert to use and performance of the available resources to see what can be improved and to contrast this with the market's news.
Having a device management platform is a good way out for this task. By accessing memory usage, data packet usage, battery life, accessed applications and other data, it is possible to have a good control of the needs that need to be addressed and of underused investments. If this is not possible internally, hiring a specialized consultancy can generate many positive results, including financially.
5 – Communicate clearly
To ensure that all your efforts are being well directed, it is worth drawing up specific guidelines for employees to provide efficient feedback about the technology and communicatio services that interface with them.
These guidelines needs to be direct and well thought out, as they refer to good usage practices that employees should have. It is also necessary to open specific channels for support and ombudsmanship, as each person's experience is different. An older but stable equipment may be the best option for one colleague, while fast machines may be a must for another. Therefore, have a direct relationship with each employee and be open to understanding their difficulties and potentialities.